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  1. #1
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    problem with logging in

    Hello: I wanted to login this day ( and on previous occasions as well ) and I found that the current site presentation, that is the presentation with the wood-style theme, that is the RGF (revamped) theme doesn't exit or clear the words 'username' or 'password' inside each of their respective dialogue boxes when wanting to actually insert those elements inside the dialogue boxes. For example, when normally wanting to insert the password inside the password dialogue box, the word 'password' is set inside that box. Normally, when a person wants to insert that information, all they really need to do is click somewhere on the outside of the web page or on the browser frame and that word 'password' would then clear. This doesn't seem to be the case with either dialogue boxes. In addition, the actually password that I use to log in here is visible. For example, normally when inserting the actual password, there would be large dots such as this: .. But actually, the password that is input is visible. For example, if my password is ABCDEFG, then that would not be visible and is instead covered up with the dots. However, the password is visible.
    I find that instead, I have to go down to the bottom and select the 'default' style of theme to use while wanting to log in so that the correct and expected outcomes from the dialogue boxes occur.

    Could you please investigate this concern and perhaps you've also experience this as well.
    thanks in advance.

    EDIT: Also, I just realized that I inadvertantly placed this into the wrong forum section. Could you please move it to the right section. Thanks in advance for that as well

    *********


  2. #2
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    Re: problem with logging in

    It occurred to me that I should make a forum for this, since normally these problems get e-mailed to me.

    I am aware of the problem you mention, but it's just an artifact of caching. It usually clears up after a refresh or when the site's cache clears (which is once an hour). If you can find a way to reproduce it reliably (like on a specific browser version or something) I can do something about fixing it, but otherwise it appears to always disappear in a short time. In the worst case situation, you can switch to the Log In page and type it in there.

  3. #3
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    Re: problem with logging in

    I've been able to reproduce it pretty much all the time I try to log in to here. Currently, it's firefox that I use (the most recent version)
    The only way that I can manage to circumnavigate around it is to select 'Log In' ( without actually inputting any of the log in details into the dialogue boxes ) which then brings me to a log in page which also states that I've used up X number of login attempts. This in addition to using the 'default theme' for viewing/browsing the site other than logging in too, of course.

  4. #4
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    Re: problem with logging in

    What happens if you clear your cookies and browser cache in Firefox?

  5. #5
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    Re: problem with logging in

    The same thing actually.
    I have an idea that what might cause this problem is the theme is/may not be compatible with vBulletin. Sometimes, add-ons are not compatible with the default theme version. Those add-ons can range from just about anything that can be found inside the vBullet forums from individual add-on developers that have vBulletin installed on their site and made an add-on, or a theme in this case, and uploaded it for others to use.
    That's my guess because what I believe is that there probably is a script from the RGF v2 theme that isn't compatible with vBulletin forum scripts.
    As such, when I try to log in ( which I can but only after I scroll to the bottom, select 'default' theme, scroll back up, and select 'log in' )because even if I try to log in at that point near the top right hand corner, I still can't ( though that's a mystery to me), so then, I select 'log in' and log in via the actual log in page that has the 'user name and password' dialogue boxes centered in the middle of the page. From this point onwards, I am able to normally log in and peruse the site.

  6. #6
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    Re: problem with logging in

    I don't doubt that it is happening for you, and I have seen it happen myself as well, but as I said before in the past it has taken care of itself. I tried to research what was happening before, when Dusho reported it to me, but even then I couldn't reproduce it in any browser and it apparently it fixed itself for Dusho before I could find the reason.

    If you've got the patience, I'd love to use you as a guinea pig to try to find the source of this problem.

    I have just recompressed all the Javascript and CSS and flushed the cache. Can you see what happens if you clear your browser's cache and cookies. If it happens again, can you see if it happens in any other browsers you might currently have installed and report to me version numbers and results for each?

  7. #7
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    Re: problem with logging in

    I did as per your instructions and it's still no go other than to log in via the method that I've been doing as of late. I did try the latest IE with some interesting results. I was able to log in AND the password also displayed the dots --> . . . .
    I don't understand what's wrong with FF, then. I disabled all referrers with the hope for logging in normally. Still no go. On the off-chance, though I expected this would have no bearing at all.

    I also disabled javascript but I figured that would or might have a negative effect on the logging in process. I'm none too sure about that, though.

    There is a CSS error value for 'font', but I don't see what 'font' or 'fonts' would have to do with it. While I'm typing this, there are no Java Script errors that firefox is reporting, though on the login page, it denotes javascript errors. If you like, I can try to see what kind of errors that firefox is reporting.

  8. #8
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    Re: problem with logging in

    It might help to see what errors are popping up. I'm also on Firefox and it doesn't do it for me right now. Also, would you be interested in being a site tester? That way I could let you into the testing subdomain and you could see if a newer version of the theme resolves it for you.

  9. #9
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    Re: problem with logging in

    Sure. I'd be very happy to help you out.

    As for the errors, I'll have to sign out and log back in and edit this post to inform you of the errors I receive from firefox.

    There are no JavaScript errors for this thread which is being viewed in 'Default' style. It's funny how only IE was able to log in with the current theme visible; however, not everyone uses IE.
    I've also set the site on the white-list under Flashblock but flashblock as you know, is just for flash content and there really isn't much of that here. But for the sake of this concern I'll leave the site on the white-list even though I don't expect much from this move.

    Nevertheless, I'm going to sign out and see what CSS validations and or parsing errors there are.


    EDIT:
    So I've taken the liberty of making some screenshots. I have found that after I recycle the webpage, the page does not recycle normally as it would on other sites after having input some informational content. In this case, the username and password dialogue boxes did not clear. Normally this would clear after a web page is recycled.

    Again, just to clarify for you with respect to the problem of logging into this site is characterized in my images. Please have a look at them. The first one displays the fact that the dialogue boxes have to be physically cleared before any input as oppossed to the normal behavior of just having to click inside of them and hence automatically having them cleared.







    The second image shows how the input information inside the dialogue boxes does not change or alter after the page is recycled.




    The third image is of the various parsing errors that Web developer (extension) reports. Here's a short list. I'm not very teck-error know-how-savvy, but perhaps your able to make sense of it. Here's one screenshot:



    Second image:



    I presented the last 2 images in case your able to identify these errors more clearly than I am as per the reports. I"d also like to mention that there is a Javascript error being reported on the sign-on page using the RFG theme.

    Hope that some of this information helps you with respect to this problem. The only thing that I can see here is that I'll just have to use the drop down menu and default to the 'default' theme for signing on and perusing the site.


    EDIT x2: I have no idea why my images aren't being displayed.
    Last edited by DCL; 03-08-2011 at 06:20 PM.

  10. #10
    Join Date
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    Re: problem with logging in

    I'll get you hooked up with test domain access when I get home from work today, but I notice your header isn't loading. Does that happen often? Do any other images on the site have trouble loading?

    (I was able to see the imageshack pictures by just opening them in a new tab)

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